Support

How can we help?

Quickly find the right path for listing search, purchase inquiries, and brokerage progress.

Hi Car Match customer support

Choose the right path for your question

Start with listing search, submit a purchase inquiry for a selected vehicle, or review an existing request in My Inquiries.

A FASTER PATH TO AN ANSWER

Include the vehicle and priorities
for a clearer inquiry

Include the selected vehicle, budget range, and questions to confirm. Track an existing request in My Page.

Select listingAdd prioritiesTrack status
Find a Car
Search Listings
Search by make, model and condition
Purchase Inquiry
Submit Inquiry
Tell us the vehicle and terms you need
Inquiry Status
My Inquiries
Review submissions and reply status

Topics we can help with

Get guidance for search, comparison, inquiries, and progress tracking.

Listing Details

Learn where to review photos, specifications, options, and submitted documents.

Compare & Save

Shortlist favorites and compare key listing details side by side.

Writing an Inquiry

Submit the listing, your priorities, and the details you want confirmed.

Brokerage Progress

Find submitted inquiries, replies, and current progress in My Page.

Seller Guidance

Get basic guidance for seller registration, review, and listing management.

Account & Service

Find guidance for sign-in, favorites, inquiries, and other account features.

How to continue a purchase inquiry

A focused request keeps the reply and progress in one clear flow.

1

Review the Listing and Help

Start with the vehicle detail page, user guide, and FAQ.

2

Describe What You Need

Include the listing, your priorities, and specific questions.

3

Track the Reply

Continue to My Page to review the submission, reply, and progress.

Need brokerage guidance?

Hi Car Match does not buy or sell vehicles directly. It is a brokerage platform connecting listing review and seller communication. Select a vehicle and submit the details you want confirmed.

Search Listings Submit an Inquiry