Notice guide example

How to write platform notices

A static notice example for explaining service schedules and feature updates.

Static guide

Example: writing a support-hours notice

This page is a static example of a notice about support hours and purchase-inquiry replies. It is not a current operating schedule.

What an operating-schedule notice should include

A live notice should state the service interruption period, affected support channels, and site features that remain available.

How to explain purchase-inquiry replies

A live notice should state when replies to purchase inquiries and seller-verification requests will resume and in what order they will be handled.

  • Availability of site features
  • Availability of phone support
  • Online inquiry reply schedule

For actual dates, check the separately published operating notice.

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